Once you have received your order, you have 14 days to return it to us and request a refund.

To make the process easier, please return the item to the following address:
Rivea SARL
46C route d'Hermance
1222, Vésenaz
Genève, Suisse

Returned items must be new, neither worn nor washed, and include the original label and pouch.

When we have received the returned item, checked it and accepted it, a refund will be issued within a maximum of 15 days to the bank account corresponding to the card used to make your payment.